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Privacy Policy

Last updated: June 2026  ·  Marketing Solutions Malta

This privacy policy explains how Marketing Solutions Malta ("we", "us") collects, uses, and protects your personal information when you visit this website or submit an enquiry.

1. Who we are

Marketing Solutions Malta is a web design service based in Malta. You can contact us at hello@marketingsolutionsmalta.com.

2. What information we collect

When you fill in the contact form on this website, we collect:

• Your full name
• Your email address
• Your mobile number
• Your profession or business type
• Whether you currently have a website, and optionally, its URL

We also collect information automatically through cookies and tracking technologies. See section 5 below.

3. How we use your information

The information you submit through the contact form is used solely to respond to your enquiry and follow up with you about our services. Specifically:

• Your form submission is sent to us by email via a secure mail server
• Your details are stored in our CRM system to manage our communication with you
• We do not sell, rent, or share your personal data with third parties for their own marketing purposes

4. Legal basis for processing

We process your personal data on the basis of legitimate interest specifically, to respond to enquiries you have voluntarily submitted and, where applicable, your consent (for example, where you have accepted cookies that enable tracking or retargeting).

5. Cookies and tracking

This website uses cookies and similar tracking technologies. When you first visit, you will be presented with a cookie consent banner. We only activate non-essential cookies if you choose to accept them.

The tracking tools we use may include:

• Google Analytics (via Google Tag Manager) — to understand how visitors use the website (pages visited, time on site, general location). Data is anonymised and aggregated.
• Meta Pixel (via Google Tag Manager) — to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited this website.

You can withdraw your cookie consent at any time by clicking "Cookie Settings" in the footer, or by clearing your cookies in your browser settings.

6. Third-party services

We use a number of third-party tools to operate this website and our business. Each has its own privacy policy:

• Google Tag Manager / Google Analytics — website analytics
• Meta (Facebook/Instagram) — advertising and retargeting

We may also use additional third-party tools from time to time. Where this affects how your data is handled, this policy will be updated accordingly.

7. Data retention

We retain your contact information in our CRM for as long as there is a legitimate business reason to do so, typically for the duration of any business relationship and a reasonable period thereafter. You can request deletion at any time.

8. Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict how we process your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta

9. Data security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Data submitted through the contact form is transmitted over an encrypted connection (HTTPS).

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.